SprezzaBox Reviews

I would be lost without them.

My girlfriend likes to see a dapper man. Sprezzabox keeps me up on it.

Never recived my boxes and got the run around for 2 months

Box came late, and wasn't even the monthly box. Had to go to customs to get it

Terrible service, not only did I have to pay 2 times for 1 box. I still had to pay to receive the box. I thought to myself you know what, I will pay and go on with it. I then receive 2 duplicate boxes which I didn’t choose. And when I contact them (Which is Michael) he tells me “we no longer have that box, but here, choose any one of these” I payed money for that box, and I didn’t even get any of the items I wanted. DONT BUY THIS PRODUCT you will get scammed and the service is so terrible.

Terrible service! I’ve been charged 3 times with nothing delivered at all. Been requesting for a refund but to no avail. It’s been 4 months since the first order already, and still nothing. Seems like they’ve simply just taken my money :@

I signed up for a 3 month gift subscription and then cancelled. I noticed my credit card was still being charged. I emailed back and forth with a customer service rep 10x only to be notified that someone else was using my credit card and since it didn’t match my name they wouldn’t refund. I said I own the credit card being charged and I do not authorize these charges/haven’t received the product for 3 months and you aren’t going to refund me? Correct. Terrible customer service. If I could upload a picture of the email thread I would...

Highly disappointed. Was a very happy customer for a very long time. Loved getting a new tie every month and building up a professional closet to boost my confidence. Then the boxes started getting similar. Then downright identical. I chose to unsubscribe rather than get the same unfortunate items.

Alas, when I tried, the site did not let me know that my attempt apparently failed. It wasn't until next month that I found out due to yet another bill. More than happy to provide their sad response to abyone curious.

Loyal customer for a year, yet still treated as trash to squeeze out that last little bit of money. Sad.

Every month I get to pick any box I want from any of the 6+ options they give me. I've been very happy with their monthly selections. They have also done some collaborations with some other companies like Esquire.

These guys clearly jumped on the box subscription trend but didn’t spend the time finding a buyer who cares about the products. Month after month, I was surprised at how ridiculously bad the items were - it was as if they were selected for your grandfather. Ties so wide you’d think it was 1985... pocket squares so garish you couldn’t wear them ever... I use none of it. Ugly, bad products.

Monthly boxes can easily take a month to get shipped to you and the customer service doesn't seem too interested when it comes to delays.

With that said, have had great experiences with customer service prior to this, when I had some non-essential item missing.

The boxes themselves are nice and seems to be decent value. This month you had to select a box, which is fine, but personally ruins much of the allure of monthly subscription boxes when the element of surprise is gone.